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Job Title:
Telesales/ Call Center Manager
Location:
Hong Kong
Seniority:
6
Job Reference:
HKMS-MW-18-094
Description:
The client:
• One of the market leading telecommunication companies

What can the client offer?
• Valuable working experience in a market leading company
• Attractive benefit package

What are your responsibilities?
• Manage the team to provide professional & excellent customer service
• Oversee the operation & performance of the call center
• Responsible for the profit and loss of call center and its budget & cost
• Evaluate performance of the team & provide operation training
• Lead and manage the team to handle disputes and customer complaints

What skills/ qualification will you need?
• Higher Diploma holder or above
• Minimum of 6 years\' experience in operation management, preferably from call center/ telesales industry
• Demonstrated experience in client management and strong skills in presentation and coaching
• Good command in English, Cantonese and Mandarin



Who would be suitable for the position?
• Analytical, innovative, able to manage multiple projects & change at fast pace
• Presentable, well-organized with positive working attitude
• Able to work independently and meet tight time-lines

If you would like to hear more about this or any other roles please complete the following and one of our consultants will

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Note: Providing us with a copy of your CV will greatly assist us in identifying suitable roles for you. However, under no circumstances will we submit your CV or identify you to any third party without your specific prior knowledge and consent. Only with your express premission will we disclose your details to prospective employers.


There are 56 results

Description Yrs of exp Location Updated
1. Call Center Customer Services Executive (Fresh Graduated) 1 Hong Kong 05/12/2018
2. Membership Administration Manager 8 Hong Kong 04/12/2018
3. Legal Counsel 5+ Hong Kong 03/12/2018
4. Secretary 3 Hong Kong 03/12/2018
5. IT Manager 7 Hong Kong 19/11/2018
6. Buyer (Skin Care & Health Supplement) 4 Hong Kong 19/11/2018
7. Graphic Designer 2 Hong Kong 16/11/2018
8. Analyst Programmer 2-3 Hong Kong 14/11/2018
9. Telesales/ Call Center Manager 6 Hong Kong 09/11/2018
10. Assistant Facilities Manager 6+ Hong Kong 08/11/2018

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