· A market leading insurance and fintech company
What can the client offer?
· Valuable working experience in an expanding team in HK
· Attractive benefit package
What are your responsibilities?
· Handle enquiries and complaints from customers, agents (including telephone and digital platform), other insurance regulatory bodies and internal staff
· Maintain claims operation procedure and control manuals in comprehensive and regular update
· Assess and process claims application and involve in approving claims cases
· Lead and coordinate BAU system enhancement activities to meet business priorities
What skills/qualification will you need?
· Degree holder with relevant fields
· 5 years of relevant claims experience in life insurance industry
· Good command in spoken and written English and Chinese
Who would be suitable for the position?
· Customer centric mindset, problem solving skills and stress management
· Self-driven, open minded and flexible
Providing us with a copy of your CV will greatly assist us in identifying suitable roles for you. However, under no circumstances will we submit your CV or identify you to any third party without your specific prior knowledge and consent. Only with your express permission will we disclose your details to prospective employers.