Claims Manager

HKMS-OC-20-034

Job ref.:

Date:

Hong Kong

Location:

5

Seniority:

The client:

· A market leading insurance and fintech company


What can the client offer?

· Valuable working experience in an expanding team in HK

· Attractive benefit package


What are your responsibilities?

· Handle enquiries and complaints from customers, agents (including telephone and digital platform), other insurance regulatory bodies and internal staff

· Maintain claims operation procedure and control manuals in comprehensive and regular update

· Assess and process claims application and involve in approving claims cases

· Lead and coordinate BAU system enhancement activities to meet business priorities


What skills/qualification will you need?

· Degree holder with relevant fields

· 5 years of relevant claims experience in life insurance industry

· Good command in spoken and written English and Chinese


Who would be suitable for the position?

· Customer centric mindset, problem solving skills and stress management

· Self-driven, open minded and flexible

Apply here

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