Customer Service Executive (1 Year Renewable Contract)

The client:

• A market leading virtual bank

What can the client offer?

• Valuable experience from a market leader with excellent career path
• Energetic and very good working environment

What are your responsibilities?

• Deliver efficient and quality customer service by handling customer enquiries on banking products
• Achieve the service standard and objectives set by management
• Identify and respond to customer needs and enquries
• Handle and follow up customer’s complaint
• Collect and provide customer feedback to supervisor for improvement

What skills/qualification will you need?

• High diploma or above in any disciplines
• At least 2 years of working experience from customer service
• Fluent in Cantonese listening and speaking, proficient in English is preferred
• Candidates with experience in call center customer service or bank customer service are highly preferred

Who would be suitable for the position?

• Good service etiquette and skills, customer-oriented, proactive
• Good interpersonal and communication skills

Apply here

Note:

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