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Customer Service Representative

HKMS-MW-19-033

Job ref.:

Date:

Hong Kong

Location:

0-2

Seniority:

The client:

  • A well-known conglomerate with various businesses in HK, PRC and APAC

 

What can the client offer?

  • Valuable working experience in a sizable organization

  • Attractive benefit package

 

What are your responsibilities?

  • Provide quality customer services, greet guests in a pleasant manner

  • Handle customers’ queries and requests via telephone and e-mail in a tactful and timely manner

  • Maintain trusting relationship with customers to retain brand image

  • Perform administrative works and ad-hoc duties assigned

 

What skills/qualification will you need?

  • Diploma holder or any related disciplines

  • 1 - 2 years’ experience in customer service, experience in call centre is highly preferred

  • Fresh graduates with part-time experience in customer service field will also be considered

  • Good command of English, Cantonese and Mandarin

 

Who would be suitable for the position?

  • Proactive person with excellent interpersonal and communication skills

  • Good team player

Apply here

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