A market leading F&B and hospitality group
What can the client offer?
Valuable experience from a market leader with excellent career path
Energetic and multi-cultural working environment
What are your responsibilities?
Responsible for the design and development of IT infrastructure to provide the best practices and security standard
Monitor and manage all IT systems to ensure they are in good status including Cloud platforms, application servers, database servers, POS terminals, CCTV, PABX, TCP/ IP network and VPN connections
Responsible for the preparation of IT documentation such as network diagram, flow diagram, SOP & user manual
Manage Level 3 support cases, act as the escalation point for trouble shooting and provide solution for major incidents
Provide IT administration support on RCA and resolution for infrastructure troubleshooting
Responsible for the management of daily IT system operations and monitoring such as health check, backup, system optimization, change implementation, system integration and security enhancement
Work closely with external vendors on setup, quotation, implementation, repair and maintenance
What skills/ qualification will you need?
Bachelor degree in Computer Science, IT or Information Systems
At least 5 years of working experience in IT infrastructure or related positions
Candidates MUST have solid experience in SharePoint, MS PowerApp, MS PowerAutomate, MS Flow
Holder of CCNA/ MCSE/ ITIL is preferred
Holder of Microsoft 365 Certifications/ AWS Certified Solutions Architect/ DevOps Engineer is preferred
Experience in Cloud platforms, O365, Microsoft platform, Linux platform (Suse & Ubuntu), Database servers, VMWare, Firewalls, WAF, Networking
Knowledge of VBScript, Powershell, Shell Script
Fluency in both spoken/written of English and Cantonese
Who would be suitable for the position?
Strong troubleshooting and problem solving skills
Willing to work in non-office hour when necessary
Self-motivated, positive attitude and able to work independently and under pressure
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