End User Computing Technology Officer

The client:

• A market leading F&B and hospitality group

What can the client offer?

• Valuable experience from a market leader with excellent career path

• Energetic and multi-cultural working environment

What are your responsibilities?

• Responsible for the design and development of IT infrastructure to provide the best practices and security standard

• Monitor and manage all IT systems to ensure they are in good status including Cloud platforms, application servers, database servers, POS terminals, CCTV, PABX, TCP/ IP network and VPN connections

• Responsible for the preparation of IT documentation such as network diagram, flow diagram, SOP & user manual

• Manage Level 3 support cases, act as the escalation point for trouble shooting and provide solution for major incidents

• Provide IT administration support on RCA and resolution for      infrastructure troubleshooting

• Responsible for the management of  daily IT system operations and monitoring such as health check, backup, system optimization, change implementation, system integration and security enhancement

• Work closely with external vendors on setup, quotation, implementation, repair and maintenance

What skills/ qualification will you need?

• Bachelor degree in Computer Science, IT or Information Systems

• At least 5 years of working experience in IT infrastructure or related positions

• Candidates MUST have solid experience in SharePoint, MS PowerApp, MS PowerAutomate, MS Flow

• Holder of CCNA/ MCSE/ ITIL is preferred

• Holder of Microsoft 365 Certifications/ AWS Certified Solutions Architect/ DevOps Engineer is preferred

• Experience in Cloud platforms, O365, Microsoft platform, Linux platform (Suse & Ubuntu), Database servers, VMWare, Firewalls, WAF, Networking

• Knowledge of VBScript, Powershell, Shell Script

• Fluency in both spoken/written of English and Cantonese

Who would be suitable for the position?

• Strong troubleshooting and problem solving skills

• Willing to work in non-office hour when necessary

• Self-motivated, positive attitude and able to work independently and under pressure

Apply here

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