IT Helpdesk Specialist

The client:

• A listed skin care and medical beauty group

What can the client offer?

• Valuable experience from a market leader with excellent career path

• Energetic and very good working environment

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What are your responsibilities?

• Responsible for the 1st tier user support for IT equipment and application

• Work closely with external suppliers and vendors to ensure the IT services are in quality and cost effective

• Perform maintenance & regular checks

• Responsible for the trouble shooting for internal users and provide solution in a timely manner

• Work with the IT team to sort out requirements for system upgrade and enhancements

• Communicate closely with internal users to get feedbacks for regularly improvement of IT service

What skills/ qualification will you need?

• Diploma or above in IT, Computer Science or related discipline

• At least 2 years of experience in IT support in medium to sizable company

• Experience in hardware/software troubleshooting, server & network implementation is a MUST

• Candidates with additional skills e.g. basic Linux commands, exchange and domain servers (MCSE Certified), networking, firewall or routers (CCNA Certified) etc. are highly preferred

• Good command of written and spoken English and Chinese

Who would be suitable for the position?

• Self-motivated and able to work independently and under pressure

• Takes initiative, fast-paced

Apply here

Note:

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