Intelligence Planning and System Manager


Job ref.:

3 Aug 2020


Hong Kong




The client:

· A well-known conglomerate with over 25,000 employees in Hong Kong

What can the client offer?

· Valuable working experience in a sizable organization

· Attractive benefit package

What are your responsibilities?

· Act as the project manager and work closely with business stakeholders, IT team and business analysts to manage the project development life-cycle

· Responsible for the planning and business analysis regarding the BI CRM projects; develop KPI, feasibility analysis and business requirements to achieve the best result

· Report to the senior management regarding the project status and risk issues & management in order to ensure all projects are within budget, on schedule and with agreed quality

· Carry out business planning and analysis as part of the project life-cycle including the development of the KPI, capabilities and business requirements in composition with the desirable project results

· Work closely with both external system vendors & consultants and internal IT professionals in formulating UAT framework, use cases and business scenarios to ensure that business requirements are being addressed

What skills/qualification will you need?

· Bachelor degree holder in statistics, behavioural sciences, BBA or related disciplines

· At least six years of experience in system development, customer management or data analytics functions

· Extensive project management skills and system implementation experiences in large-scale projects involving CRM, customer database, mobile app and channels

· Strong numerical acumen with understanding of analytics and use of system generated data for business performance reporting

· Sophisticated report writing and presentation skills

· Good command in English and Chinese

Who would be suitable for the position?

· Strong organizational skills, good communication and interpersonal skills

· A good team player

Apply here

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