· A well-known conglomerate with over 25,000 employees in Hong Kong
What can the client offer?
· Valuable working experience in a sizable organization
· Attractive benefit package
What are your responsibilities?
· Act as the project manager and work closely with business stakeholders, IT team and business analysts to manage the project development life-cycle
· Responsible for the planning and business analysis regarding the BI CRM projects; develop KPI, feasibility analysis and business requirements to achieve the best result
· Report to the senior management regarding the project status and risk issues & management in order to ensure all projects are within budget, on schedule and with agreed quality
· Carry out business planning and analysis as part of the project life-cycle including the development of the KPI, capabilities and business requirements in composition with the desirable project results
· Work closely with both external system vendors & consultants and internal IT professionals in formulating UAT framework, use cases and business scenarios to ensure that business requirements are being addressed
What skills/qualification will you need?
· Bachelor degree holder in statistics, behavioural sciences, BBA or related disciplines
· At least six years of experience in system development, customer management or data analytics functions
· Extensive project management skills and system implementation experiences in large-scale projects involving CRM, customer database, mobile app and channels
· Strong numerical acumen with understanding of analytics and use of system generated data for business performance reporting
· Sophisticated report writing and presentation skills
· Good command in English and Chinese
Who would be suitable for the position?
· Strong organizational skills, good communication and interpersonal skills
· A good team player
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