Membership Analysis Support Manager

HKMS-MW-21-003

Job ref.:

4 Jan 2022

Date:

Hong Kong

Location:

8+ yrs

Seniority:

The client:

  • A well-known conglomerate with over 25,000 employees in Hong Kong

What can the client offer?

  • Valuable working experience in a sizable organization

  • Attractive benefit package

What are your responsibilities?

  • Act as a business partner and provide solutions on CRM and business intelligence to different business units

  • Conduct in-depth business portfolio review and analysis to drive business strategy and increase customer profitability

  • Support customer profiling to identify customer behaviour and formulate customer segment for targeting

  • Adopt data driven culture to incorporate business intelligence into daily processes, review business performance

  • Conduct quantitative analysis to identify new business opportunities, optimize the profitability of the business and ascertain root cause of business’ issues

What skills/qualification will you need?

  • Bachelor degree holder in Statistics, Quantitative Analysis, Information System, Computer Science or related disciplines

  • At least 8+ years of experience in CRM and data analytical background

  • Candidates with experiences in predictive analytics is a PLUS

  • Hands-on experience of relational database, maintain and compose sophisticated SQL scripts

  • Extensive knowledge in using MS Excel, MS Access and SQL; knowledge and experiences in using SPSS and Tableau are highly preferred

  • Capability in handling voluminous data and writing efficient queries

Who would be suitable for the position?

  • Strategic mind-set with strong business acumen

  • Sound understanding on data quality governance and quality assurance execution

Apply here

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