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Senior Digital Services Officer/Assistant Digital Services Manager


Job ref.:

3 Jul 2022


Hong Kong




The client:

  • A well-known conglomerate with over 25,000 employees in Hong Kong

What can the client offer?

  • Valuable working experience in a sizable organization

  • ·Attractive benefit package

What are your responsibilities?

  • Manage daily operation in development of AI tools to simulate customers’ digital venturing experience

  • Support digital service with AI tools to explore initiatives in streamlining existing operation processes

  • Work closely with I.T. and frontline teams to develop solutions and risk management for operation incidents

  • Perform trainings on Robotic Process Automation (RPA) tools for internal staff

  • Manage a small team of supporting subordinates to ensure smooth operations and perform duties according to roster

What skills/qualification will you need?

  • Degree holder or above in BBA, marketing, computer science or related disciplines

  • At least 5 years of solid work experience in automation development or projects implementation and incident management

  • Knowledge or working experience in automation tools (e.g. UiPath) or programming language (e.g. Python, JavaScript) is an advantage

  • Experience in formulating and automating operation tasks with decent plan

  • Good command in English and Chinese

Who would be suitable for the position?

  • Excellent communication and problem solving skills

  • Ability to work effectively across internal stakeholders and client

Apply here

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