Senior Officer / Officer, Pensions Operations

The client:

• A listed MNC providing management      consultation and information service

What can the client offer?

• Valuable working experience in a MNC

• Friendly working environment,      down-to-earth management culture

What are your responsibilities?

• Processing of all operational administration, ensuring works done are reviewed, to avoid re-work of tasks and maintain high quality standards

• Demonstrating subject matter expertise on process and procedure and actively contributing towards continuous process improvement

• Communicate effectively with internal and external stakeholders to resolve enquiries

• Investigation and ownership of complex queries

• Display proactive approach to independent learning

• Assist in preparing data integrity and scheme reports as required

• Process and complete all operations administrative tasks including benefits payments, member applications, correspondence, contributions, employer applications, emails and      follow-ups

• Complete all employer and member transactions across all schemes as required

• Actively participating as a member of the team providing support to other areas of the business

• Adherence to agreed service and quality standards, ensuring compliance with all local legislative, financial and specific procedures to minimize any risk to the business

What skills/ qualification will you need?

• Territorial educated with an Associate Degree or Higher Diploma or DSE (ENG and MATHS      obtaining 3)

• Good proficiency of PC skills (MS Words and Excel)

• Fluency in both English and Chinese

• Candidates with some pensions experience will be considered for Senior Officer

Who would be suitable for the position?

• Strong team-player mindset, with a positive attitude and willingness to learn

• Excellent communication, interpersonal and organizational skills